McFeely's Reviews

McFeely's has an overall rating of 4.6 based on 96 reviews. Customer feedback on McFeely's is mixed: McFeely's reviewers highlight positive aspects like wide selection of quality fasteners, excellent customer service, fast shipping, user-friendly website, which strongly appeal to DIY enthusiasts, professional contractors, woodworking hobbyists. However, McFeely's is often criticized for its higher prices compared to competitors, occasional stock issues, limited international shipping options, website navigation can be confusing.

4.6/5.0

96 reviews

5 Stars

73

4 Stars

18

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5

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1 Star

1

All McFeely's Reviews (96)
ToddCarlson
May 30, 2022
"A great selection of items to choose from..."
You can find a great selection of items here, all at a fair price.
DwightWatts
December 13, 2020
"Customer Service? Look Elsewhere Than Mcfeelys"
Think twice if you're after good customer service and support from Mcfeelys! They use USPS for shipping, and after multiple attempts to get help about a lost package, they finally replied, claiming it was delivered. But I never got it! Honestly, USPS is about as useful as Mcfeelys! I reached out to them again, and got the same old line: 'We show it delivered!' I work with all sorts of businesses - Online Metals, Amazon, McMaster-Carr, and others. These companies actually respond to their customers quickly, unlike Mcfeelys. They help resolve issues, and if a shipment goes missing, they REPLACE it without hesitation and even ask if there's anything else they can assist with, unlike Mcfeelys! Just so you know, I had been a loyal customer of Mcfeelys for nearly 16 years! As a one-man operation, I can't afford to deal with companies like Mcfeelys that don't support small businesses. Who's got the cash to throw away on lost shipments and risk losing clients because vendors won't respond? I'm switching back to Phillips drive screws! No joke, SCREW MCFEELYS AND THEIR SLOW WEBSITE TOO!
bluefrog621
May 14, 2020
"Good Prices and Selection, But Site's a Mess"
The prices and variety for screws are solid. However, the website has several issues:

Searching takes forever.

The checkout process is confusing when using PayPal. After returning from PayPal, my order was confirmed without any chance to review it.

The order details were wrong: the shipping and billing addresses were swapped! I double-checked, and it was definitely a site error. Once the order is in, there's no way to fix it.

I regret choosing McFeely's; I'd rather pay a bit more somewhere else next time. I really don’t want to hand my cash to folks who can’t handle their orders properly.
Leon.Riley
March 04, 2020
"Consistently pleased with this item..."
I've consistently been happy with this item, and my orders have always arrived on time. I'll definitely be ordering from them again for my upcoming project.
heavyfish512
November 29, 2019
"Awesome Selection - Unique Items"
On the 8th, 9th, 15th, and 16th of February, I found some seriously high-quality items! Just top-notch stuff, no doubt about it! USAF Major Retired.
bluebird841
April 30, 2019
"Order arrived as anticipated"
Placing my order online was a breeze, and it showed up quicker than I thought it would. The only reason I’m giving it four stars instead of five is that the screws I wanted in bronze weren’t in stock, so I had to go with black oxide instead.
heavydog945
April 24, 2019
"My Go-To for Wood Fasteners"
For years now, I've relied on McFeely's for all my needs when it comes to wood fasteners. They always deliver quickly, and the quality of their parts and tools is top-notch.
bluebutterfly609
April 24, 2019
"Super friendly customer service!"
The representative I chatted with was really nice and quite knowledgeable, plus my order arrived right on time.
EleanorHale
April 24, 2019
"McFeely had just what I was looking for"
McFeely had just what I was looking for. The package arrived on time and was packed up just right.
TammyMartinez
April 24, 2019
"Finding My Tech's Needs is a Breeze!"
Shopping for my Tech's stuff is a piece of cake, even though I'm not too savvy about it. The delivery is super quick, and I really appreciate that.
angrysnake716
April 24, 2019
"Always Happy with McFeely's"
I've consistently been pleased with McFeely's. They offer quality products, quick shipping, and fair prices.
FrankByrd
April 23, 2019
"Awesome items but with a little catch"
Fantastic products; this is my favorite spot for fasteners. The website could use some work—searching could be simpler.
smallgorilla574
April 23, 2019
"Easiest online shopping experience ever!"
This is likely the simplest website to navigate, especially given the variety of sizes and shapes available. You can still find exactly what you need without any hassle.
beautifulzebra446
April 23, 2019
"Awesome items and customer care"
Awesome items and customer care! My order was processed and sent out quickly. Appreciate it, McFeely's.
htbsfls
April 22, 2019
"Recently, it feels like poor service is the standard..."
Recently, it feels like poor service is the standard in online shopping. But not with this business. I've been buying from them for a long time. Their service is truly top-notch!

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